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Track Order

How To Track Your Order 


Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from customerservice@royal-genesis-ll.com your tracking number  included in it

Depending on the product ordered, the e-mail could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status

                                                           STEPS
1. Visit the website: https://www.17track.net/en

2. Enter Your Tracking Code, provided in the Shipping Confirmation Email.

3. Click the “Track” Button

Things to Keep in Mind:

-Order Numbers don't instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed- Your order has been shipped out and is in transit to the local post office. Tracking should be updated within a few business days.

-Depending on the destination, the order may take 12 to 30 business days to be delivered. Please make sure to double check description to see delivery time for your specific country.

-Have any questions please view our FAQ here

For further assistance, don't hesitate to email us at customerservice@royal-genesis-ll.com we'll be more than happy to assist you.

Happy shopping and keep spreading love!

-Royal Genesis ll Team

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